Mumbai-based CA and podcaster Anupam Gupta recently shared a torturous wits in a LinkedIn post, highlighting the invasive tactics used by health insurance investigators. Gupta had filed a health insurance claim, only to be visited unannounced by two men from an organ tabbed “Ace Investigation Agency” based in Ahmedabad. The investigators showed up at his doorstep, ultimatum they needed to verify the requirement and demanded to enter his home.
From Requirement to Invasion: When Health Insurance Turns into Surveillance
The visit quickly turned from a routine requirement verification to an intrusive and uncomfortable process. The investigators asked for hospitalization papers, plane though Gupta had once submitted the original documents. They insisted on copies, and Gupta luckily had an uneaten set. But the situation escalated when they asked for personal data that felt like an invasion of privacy. The investigators demanded Google Timeline data to personize that Gupta had been at the nursing home on the specified stage and time.
When Gupta refused to share this data, the investigators unfurled with spare requests, including photos and videos of his home, a credit vellum statement to verify payment, and a phone undeniability with flipside representative who asked for plane increasingly details.
Unannounced and Unsettling: Health Insurance Checks or Industry-Wide Overreach?
After nearly an hour of questioning and requests for personal information, Gupta and his family were asked to sign a disclaimer for the data they refused to provide. He expressed his frustration, noting that he had not been contacted by his health insurance visitor earlier and felt blindsided by the visit. When asked whether such visits were common, the investigators personal that all health insurance companies self-mastery similar checks.
While Gupta didn’t name the insurer, he suggested that these warlike tactics might be a widespread industry practice, leaving him feeling uncomfortable and surveyed rather than supported in the claims process.
Summary:
Mumbai-based CA Anupam Gupta shared how health insurance investigators arrived unannounced, taxing wangle to his home and personal data like Google Timeline, credit vellum statements, and videos. The intrusive visit, with no prior insurer contact, left him feeling surveyed. Gupta suspects this is a worldwide yet unsettling industry practice.
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